Vectrix

FREQUENTLY ASKED QUESTIONS

  • Is Vectrix a motorcycle or a scooter?

Q:

Is Vectrix a motorcycle or a scooter?

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Short Answer: Vectrix is a Maxi-Scooter. It features many of the Performance and Dimension characteristics of a full-size motorcycle with the Ownership and Styling cues of larger scooters.

  • How do I charge a Vectrix?

Q:

How do I charge a Vectrix?

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Simply open the trunk, pull out the charging cord and plug into any standard electrical 110V or 220V outlet to quickly charge the batteries through a sophisticated on-board charger. Recharge time is approximately 2.5 hours for an 80% charge. Pull into your garage or any other convenient location with an outlet, plug it in and charge it up! It's that simple.

  • How long does it take to charge a Vectrix?

Q:

How long does it take to charge a Vectrix?

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Extended Answer: It will take between 3 and 5 hours to charge.

  • How much can I save on gas by riding a Vectrix?

Q:

How much can I save on gas by riding a Vectrix?

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Vectrix runs solely on electricity, so you'll never need gas. It offers exceptional range for urban commuting of 35-55 miles (56-89 km) on a single charge under normal driving conditions. Operational costs have been as low as 1¢ (€0.007) per mile. *VX-1 only

  • How do I find out more information?

Q:

How do I find out more information?

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Visit us at www.vectrix.com or call 1.877.VECTRIX or 1.877.832.8749

  • When can you ship a Vectrix to me?

Q:

When can you ship a Vectrix to me?

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If you live within range of a Vectrix authorized dealer, delivery can be arranged within 1-3 weeks. If you currently live outside the range of a dealer, shipment will occur as soon as a dealer is established in your area.

  • How do I buy a Vectrix if I do not live near a dealer?

Q:

How do I buy a Vectrix if I do not live near a dealer?

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One of our highest priorities is to be sure that we have the infrastructure in place to support you and other Vectrix owners before we deliver your bike. Thus, we will hold your place in the priority queue until a dealer is established in your area; at this time, we will arrange delivery.

  • I do not have a motorcycle license. How do I get one? (Internet)

Q:

I do not have a motorcycle license. How do I get one? (Internet)

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There are two ways. Option one is to go to the DMV and take both a written and driving test (the process varies state to state). The second option is to sign up for a course with the Motorcycle Safety Foundation (http://www.msf-usa.org/). The MSF course teaches many important lessons and is certified by the DMVs in all 50 states. Once you complete the course, you are given a certificate that the DMV will honor to give you a new license with a motorcycle endorsement. Vectrix highly recommends the second option. It provides a safe learning environment and is a lot more fun!

  • When will Vectrix be available in other areas of the World?

Q:

When will Vectrix be available in other areas of the World?

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We at Vectrix are constantly looking to enter into new markets and regions globally. Please register your contact information with us at www.vectrix.com, and we will contact you when someone is available in your region.

  • What does the warranty cover?

Q:

What does the warranty cover?

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Our bikes come with a 2 year warranty, which covers parts and labor. This covers the entire bike, including the battery and motor. However, this does not cover damage caused by improper usage.

  • Is there an extended warranty available?

Q:

Is there an extended warranty available?

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We do not offer an extended warranty at this time. We are working to put together an extended warranty, and will contact current and prospective bike owners as soon as this option is available.

  • Will the Vectrix be permitted on interstate highways and/or the freeway system?

Q:

Will the Vectrix be permitted on interstate highways and/or the freeway system?

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Yes. The Vectrix has been certified "freeway legal" by the federal DOT.

  • What is the closest comparison to a gas-powered motorcycle?

Q:

What is the closest comparison to a gas-powered motorcycle?

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400 cc Suzuki Bergman.

  • Will the scooters have serial numbers?

Q:

Will the scooters have serial numbers?

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The Vectrix vehicle is a registered motor vehicle and therefore has a DOT approved VIN #.

  • What extension cords can be used with the Vectrix?

Q:

What extension cords can be used with the Vectrix?

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The Vectrix is assembled with a standard eight foot charging cord located in the trunk. Due to the potential for significant voltage drop and safety issues associated with extension cords we strongly recommend that you avoid their use. However, if there are not other options you should limit the length to an absolute minimum and use a cord rated for at least 20 amperes. Vectrix can not assume any responsibility for damage resulting from the use of an extension cord.

  • Does using an extension cord void the warranty?

Q:

Does using an extension cord void the warranty?

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Use of an extension cord could cause battery charger damage and yes, would void the warranty.

  • What is a DC brushless motor? How does it work?

Q:

What is a DC brushless motor? How does it work?

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A brushless DC motor (BLDC) is a synchronous electric motor that consists of a three phase set of windings & laminations in the stator and a set of permanent magnets mounted on the rotor. As the electric field in the stator progresses the magnet poles "chase" the stator field causing the motor shaft to rotate. These motors are extremely robust and reliable.

  • What is the range on one charge?

Q:

What is the range on one charge?

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As previously mentioned range is very much dependent upon driving habits. The Vectrix is designed as an in the city commuting vehicle. In such a mode you should experience 35 to 55 miles (56-89 km) of range on a single charge. This is also dependent on additional weight (gear) or an additional passenger will affect range. *VX-1

  • What is the warranty of the NiMH battery?

Q:

What is the warranty of the NiMH battery?

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The warranty on the whole bike including the battery is two years, the expected life of the battery is 50,000 miles / 80000 km.

  • How often do I need to service the bike?

Q:

How often do I need to service the bike?

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Recommended service is typically twice per year however for the first year, this will occur after 30 days and then every 6 months.

  • What is the storage capacity in the trunk?

Q:

What is the storage capacity in the trunk?

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The under the rear seat storage compartment is designed to accommodate a full face helmet.

  • Does acceleration affect range?

Q:

Does acceleration affect range?

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Acceleration is the rate which you are attempting to increase the speed of your scooter. The greater the acceleration the faster you are depleting the energy in the battery pack. The harder and more frequently you accelerate the more adversely you will affect the range of your scooter. Being "first off the line" means you will also be the first to drain your energy supply.

  • Does weight affect range?

Q:

Does weight affect range?

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The Vectrix scooter at approximately 500 lbs (227 kg) plus a 180 lb (82 kg) driver equates to a gross vehicle weight of 680 lbs (308 kg). If you add 50 pounds (23 kg) of cargo the total weight you are attempting to move is 730 pounds (331 kg) or 7.3% increase in weight. If then you add a 175 pound (79 kg) passenger the total weight is 905 lbs (411 kg) or a total weight increase of 33%! The more mass you are pushing/lifting the more energy it takes to accomplish the mission. Avoid keeping unnecessary items in your scooter since it will impact your range. *VX-1

  • Why do I get less range at higher speeds

Q:

Why do I get less range at higher speeds

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It takes more energy to push a scooter faster because you encounter aerodynamic resistance. The faster you attempt to travel the more important this factor becomes. Also it is a fundamental characteristic of battery energy storage systems that the amount of energy you are able to extract from the battery is inversely proportional to the rate at which you are drawing out the energy. The battery pack is rated for 30 Ah. If you draw 10 amperes of current you will deliver more energy that if you are drawing 100 amperes of current. Bottom line is that the more conservative you drive the further you will travel on single charge.

  • What is the Vectrix' maximum speed?

Q:

What is the Vectrix' maximum speed?

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62 mph/ 100 km/h. *VX-1

  • What is the Vectrix' acceleration?

Q:

What is the Vectrix' acceleration?

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0-50 mph (80 km/h) - 6.8 seconds; 0-31 mph (50 km/h) - 3.6 seconds. *VX-1